The bed was perfect, the bathroom was gigantic with a huge tub and walk-in shower, double sinks and vanity. Oh my goodness, this is one of the loveliest hotels that I have ever stayed in! From the lobby decor to the amazing rooms, it was fantastic! I had a lovely view of the sunrise too. Ultimately, after being detained illegally by casino staff and searched, I was offered a $75 credit. He agreed I wasn’t offered the opportunity to turn around and leave, which is evident considering I completely denied the requests to be SEARCHED. He reviewed the video, he seemed to understand the issue and spoke to the people involved. Edit: I spoke to the head of security, I apologize if it is spelled wrong but (this is my voicemail translator) Mariam. If there was a huge issue I should have been denied entry, not forced to an ILLEGAL SEARCH. Summary: I was forced to a search which I refused a dozen times, the man, “former officer of 30 years” then told me he wasn’t asking any longer and did it anyways. I told the lady at the lobby what happened and she said she’s never heard of such a thing. I’ve stayed here multiple times and will NEVER again and will tell all friends and family what happened. Is this normal? I mean, wouldn’t a recourse have been to tell me I couldn’t enter? In what world does a casino employee FORCE A GUEST STAYING AT THE HOTEL TO A SEARCH? It’s disgusting and shameful. Instead of redirecting me to the lobby, they forced a search of my private property. I simply came in the wrong entrance and was subjected to a forced search, which again, I SAID NO TO AND IT HAPPENED ANYWAY. I can understand asking, which he did many times, but I said no and he did anyway. Is it even legal for a hotel employee to FORCE a search. I will complain forever about this and will tell everyone I can. It was extremely embarrassing and uncomfortable. The “former officer of 30 years” told me he was no longer asking and he picked my bag up and searched it. Is it normal to have your guests sent to screening and FORCED to open their bags for a search? I said no almost a dozen times. Hotels near Benjamin Franklin Institute of Technology.Hotels near New England School of Art and Design.Hotels near Massachusetts Institute of Technology.Hotels near New England College of Optometry.Hotels near Le Cordon Bleu College of Culinary Arts in Boston.Hotels near MA General Dietetic Internship Boston, MA.Hotels near Lincoln Technical Institute.Hotels near Hult International Business School.Hotels near Sky Zone Trampoline Park Everett.Hotels near Encore Boston Harbor Casino.

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